Accra Food Hub is a fast‑growing restaurant in Osu, Accra. Before working with us, they relied on phone orders and social media DMs – a process that was chaotic, error‑prone, and limited their growth. They needed a digital solution that would streamline ordering, reduce admin work, and help them reach more customers.
High volume of phone orders led to missed calls and lost revenue. Manual order tracking caused mistakes. No online payment meant customers had to pay cash on delivery, limiting trust and convenience.
The Solution
We built a custom website that serves as a complete online ordering system. Key features include:
- Digital menu with categories, photos, prices, and dietary tags.
- One‑click ordering – customers select items, add extras, and check out.
- MoMo & card payments via Hubtel integration (pay before or on delivery).
- Delivery zone management – automatic calculation of fees based on location.
- Order management dashboard for the kitchen to see and fulfill orders in real time.
- Automated WhatsApp notifications to customers with order status updates.
Results & Impact
Within the first month after launch, online orders accounted for 60% of total sales. The restaurant reduced phone‑related admin by 35%, and staff could focus on food preparation and customer service. The integrated MoMo payment option increased average order value by 20% because customers could easily add extras.
Kwame, the owner, told us: "The website has completely changed how we operate. We no longer miss orders, and customers love that they can pay with MoMo. It feels like we've grown overnight."
Tech Stack
We built the site using:
- HTML5, CSS3, JavaScript (no bulky frameworks)
- Supabase for order storage and real‑time updates
- Hubtel API for MoMo and card payments
- WhatsApp Business API for automated notifications
- Cloudinary for image optimisation